Frequently Asked Questions (FAQ)

Who is Eligible to Register?

The Need-a-Doctor Registry is available to individuals residing in Calgary or surrounding areas who do not have a family doctor or whose doctor is retiring.

I have a Doctor - can I Still Register?

Yes, you can still request a doctor from us. There are many residents in Calgary who are searching for family doctors. Our primary goal is to help those individuals find doctors.

Can I Request a specific Doctor or Clinic?

Because of the high demands for family doctors, requests for specific doctor or clinic may not be accommodated. However, we will try to match registrants with doctors based on the information they provide in the registration form.

After Registration: What is Next?

After submission of the registration form, a confirmation note will be displayed indicating that we have received the registration form. Connecting with a family doctor is strictly done in a first come, first served basis. Once received, the information on the form will be reviewed and a doctor will be assigned who will contact you as soon as possible – usually within 48 hours (excluding weekends).

What doctor will I be connected with/to?

After your application form is received, the information therein will be reviewed. Then you shall be matched with a doctor who will contact you via the contact information you provided. Usually, you will book an appointment to meet with your prospective doctor.

What if I need a Female Doctor?

Because of the high demands for family doctors, requests for female or specific doctor may be accommodated. However, we will try to match registrants with doctors based on the information they provide in the registration form.

I need Help completing the Registration Form

Assistance is available for those who need help to complete the online or paper-based registration form. 

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